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  • Scrum PLoP
    • Scrum Tulip PLoP 2021 - Enkhuizen Netherlands
    • Scrum PLoP 2019
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  • Original Org Patterns Site
    • Organizational Patterns of Agile Software Development
      • Book Outline
        • Preface
        • History and Introduction
          • An Overview of Patterns and Organizational Patterns
          • What Are Patterns?
          • What Are Pattern Languages?
          • Organizational Pattern Languages
          • How the Patterns Came to Us
          • Gathering Organizational Data
          • Creating Sequences
          • History and Related Work
          • Introspection and Analysis of Organizations
          • Shortcomings of State of the Art
          • Analyzing Roles and Relationships
          • How to Use this Book
          • Reading the Patterns
          • Applying the Patterns
          • Updating the Patterns
          • Who Should Use This Book?
          • Size the Organization
          • The CRC-Card Methodology
        • The Pattern Languages
        • Organizational Design Patterns
          • Project Management Pattern Language
          • Community of Trust
          • Size the Schedule
          • Get On With It
          • Named Stable Bases
          • Incremental Integration
          • Private World
          • Build Prototypes
          • Take No Small Slips
          • Completion Headroom
          • Work Split
          • Recommitment Meeting
          • Work Queue
          • Informal Labor Plan
          • Development Episode
          • Implied Requirements
          • Developer Controls Process
          • Work Flows Inward
          • Programming Episode
          • Someone Always Makes Progress
          • Team per Task
          • Sacrifice One Person
          • Day Care
          • Mercenary Analyst
          • Interrupts Unjam Blocking
          • Don't Interrupt an Interrupt'
          • Piecemeal Growth Pattern Language
          • Size the Organization
          • Phasing It In
          • Apprenticeship
          • Solo Virtuoso
          • Engage Customers
          • Surrogate Customer
          • Scenarios Define Problem
          • Firewalls
          • Gatekeeper
          • Self-Selecting Team
          • Unity of Purpose
          • Team Pride
          • Skunkworks
          • Patron Role
          • Diverse Groups
          • Public Character
          • Matron Role
          • Holistic Diversity
          • Legend Role
          • Wise Fool
          • Domain Expertise in Roles
          • Subsystem by Skill
          • Moderate Truck Number
          • Compensate Success
          • Failed Project Wake
          • Developing in Pairs
          • Developing in Pairs
          • Engage Quality Assurance
          • Application Design is Bounded by Test Design
          • Group Validation
        • Organization Construction Patterns
          • Organizational Style Pattern Language
          • Few Roles
          • Producer Roles
          • Producers in the Middle
          • Stable Roles
          • Divide and Conquer
          • Conway's Law
          • Organization Follows Location
          • Organization Follows Market
          • Face-to-Face Before Working Remotely
          • Form Follows Function
          • Shaping Circulation Realms
          • Distribute Work Evenly
          • Responsibilities Engage
          • Hallway Chatter
          • Decouple Stages
          • Hub Spoke and Rim
          • Move Responsibilities
          • Upside-Down Matrix Management
          • The Water Cooler
          • Three to Seven Helpers per Role
          • Coupling Decreases Latency
          • People and Code Pattern Language
          • Architect Controls Product
          • Architecture Team
          • Lock 'Em Up Together
          • Smoke Filled Room
          • Stand Up Meeting
          • Deploy Along the Grain
          • Architect Also Implements
          • Generics and Specifics
          • Standards Linking Locations
          • Code Ownership
          • Feature Assignment
          • Variation Behind Interface
          • Private Versioning
          • Loose Interfaces
          • Subclass Per Team
          • Hierarchy of Factories
          • Parser Builder
        • Foundations and History
          • Organizational Principles
          • Priming the Organization for Change
          • Dissonance Precedes Resolution
          • Team Burnout
          • Stability and Crisis Management
          • The Open-Closed Principle of Teams
          • Team Building
          • Building on the Solid Core
          • Piecemeal Growth
          • Some General Rules
          • Make Love Not War
          • Organizational Patterns are Inspiration Rather Than Prescription
          • It Depends on Your Role in Your Organization
          • It Depends on the Context of the Organization
          • Organizational Patterns are Used by Groups Rather Than Individuals
          • People are Less Predictable than Code
          • The Role of Management
          • Anthropological Foundations
          • Patterns in Anthropology
          • Beyond Process to Structure and Values
          • Roles and Communication
          • Social Network Analysis
          • Distilling the Patterns
          • CRC Cards and Roles
          • Social Network Theory Foundations
          • Scatterplots and Patterns
        • Case Studies
          • Borland QuattroPro for Windows
          • A Hyperproductive Telecommunications Development Team
      • Appendices
        • Summary Patlets
        • Organization Book Patlets
        • Bibliography
        • Photo Credits
      • Mysteriously Missing
      • Supporting Pages
        • Common Pattern Language
        • Organizational Patterns
        • Diversity of Membership
  • Original Scrum Patterns Site Archive
    • Scrum as Organizational Patterns
    • Scrum Patterns Summary
    • Software Scrum Patterns
    • First-Level Scrum Patterns
  • The ScrumPLoP Mission
  • What is a PLoP?
Scrum Pattern Group

Responsibilities Engage

The responsibilities of raising children encourage parents to be actively engaged in their children's lives.

...the organization has been established, and people have settled into their roles. Communication tends to be centralized. 

✥ ✥ ✥

If communication predominately flows through the center of the organization, two things happen: communication takes too long, and the most central roles become overburdened with communication.

The most central roles in an organization have the most information about the project, thus they are the most logical ones to transmit and receive information. However, they are also the key producer roles in the organization as well. So time they spend in communication directly impacts their development productivity. 


But there must be central coordination (which is a weak form of control) or some other acceptable point of control. Fully distributed control tends to lead to control breakdown. Coordination helps accountability, efficiency, camaraderie, can reduce decision time for changes in the business environment (such as requirements changes), and so forth. 

Therefore: 

Shuffle responsibilities among roles in a way such that outer roles collaborate with roles other than the most central roles.


For example, a tester role may be isolated from the project. It would be well for the tester to learn which areas of the project are especially troublesome, so they can be tested especially rigorously. But this information is often not forthcoming. The tester could ask the key developers what the project "hot spots" are, but this would be inefficient and cause bottlenecks. Therefore, give the tester some project management responsibilities, where they actively participate in status meetings. They will pick up information relevant to testing through the project management responsibilities. 

Note that in some cases, moving responsibilities will actually cause roles themselves to migrate, and even merge. In most cases, that is actually a good thing.

✥ ✥ ✥

This infuses a level of "distributed control with central tendency" that lends overall direction and cohesion to an organization. It complements DivideAndConquer, both by providing for bonds within organization clusters and by providing linkages between sub-clusters, linkages less formal than a GateKeeper role. It adds symmetry to DivideAndConquer. 

This pattern can stand on its own, but it is nicely completed by the application of HallwayChatter. 

Laurie Williams notes that DevelopingInPairs achieves some of the same effect. When she uses this in a pedagogical setting, students learn to rely more on each other and less on the teacher for answers to common questions.

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